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Privacy Policy

SaveOnHouseTaxes.com

Last Updated: 1/15/2026

SaveOnHouseTaxes.com is operated by Alamo AV Holdings, LLC, doing business as SaveOnHouseTaxes.com (“Company,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or interact with us in any manner.

This Privacy Policy is incorporated into and forms part of our Terms of Service, Partner Agreement, and any related service agreements or authorizations, including the Appointment of Agent. Capitalized terms not defined here have the meanings set forth in those agreements.

By accessing or using our Services, you consent to this Privacy Policy.

 

1. Scope and Applicability

This Privacy Policy applies to information collected through:

  • SaveOnHouseTaxes.com and related web properties
  • Client intake, partner referral, and signup forms
  • Phone calls, emails, SMS messages, and chat communications
  • Evidence uploads and document submissions
  • Billing, invoicing, and payment interactions
  • Partner and referral program participation
 

This Privacy Policy does not apply to third-party websites or services linked from our website. We are not responsible for their privacy practices.

 

2. Information We Collect

A. Information You Provide Directly

We collect personal information that you voluntarily provide, including but not limited to:

  • Name and contact information
  • Property address and identification data
  • Ownership and relationship information
  • Communications and correspondence
  • Evidence documents and supporting materials
  • Billing and invoicing information
  • Partner or referral information
 

You represent that all information you provide is accurate and that you are authorized to provide it.

 

B. Information Collected Automatically

When you access our website, we may automatically collect:

  • IP address
  • Browser and device information
  • Operating system and language preferences
  • Pages visited and interaction data
  • Referring URLs
  • Approximate location derived from IP address
 

This information is used for security, analytics, operational integrity, and service optimization.

 

C. Information from Third Parties

We may receive information from:

  • Referral partners and affiliates
  • Public property and appraisal records
  • Payment processors
  • Marketing, analytics, and CRM platforms
  • Service providers assisting with filings, hearings, and communications
 

We may combine this information with data already in our systems to improve service delivery and accuracy.

 

3. How We Use Your Information

We use personal information in accordance with our Terms of Service and Partner Agreement, including to:

  • Provide property tax consulting, protest, arbitration, and related services
  • Act as your authorized agent where applicable
  • Evaluate, pursue, settle, withdraw, or escalate tax protests at our discretion
  • Communicate regarding your account, case status, and services
  • Generate invoices and process payments
  • Deliver partner and referral program functionality
  • Improve and maintain our website and systems
  • Send service-related notices, disclosures, and updates
  • Conduct marketing activities consistent with your preferences
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with legal and regulatory obligations
 

We do not use personal information for purposes inconsistent with those described without your consent.

 

4. Marketing Communications and Consent

Email

You may receive emails related to your account, services, or marketing. You may opt out of marketing emails at any time. Transactional and service-related emails may still be sent.

Phone Calls and SMS

By providing a phone number, you consent to receive calls and text messages related to your account, services, billing, collections, or marketing, including automated messages.

Consent to receive communications is not a condition of purchase. You may opt out of SMS messages at any time by replying STOP or contacting us directly. Message and data rates may apply.

We do not sell or share phone numbers for third-party SMS marketing.

 

5. Payments and Financial Information

We use a third-party payment processor, Skyline Payments, to process payments made through our Services.

Payment Processing
  • Payment card and bank information is collected and processed directly by Skyline Payments in accordance with their security and compliance standards.
  • SaveOnHouseTaxes.com does not store full payment card numbers, CVV codes, or banking credentials on our servers.
 
Stored Payment Information

If you affirmatively opt in to save a payment method for future use:

  • Your payment information is securely stored by Skyline Payments, not by SaveOnHouseTaxes.com.
  • We retain only a tokenized reference necessary to facilitate future transactions.
  • You may revoke stored payment authorization at any time by contacting us.
 

All payment activity remains subject to our Terms of Service, invoicing terms, and applicable fee agreements.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website
  • Analyze usage and performance
  • Improve user experience
  • Support marketing and advertising efforts
 

You may manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

Where required by law, we honor Global Privacy Control signals.

 

7. How We Share Information

We may share personal information only as permitted by law and consistent with our agreements, including with:

Service Providers

Vendors assisting with hosting, analytics, communications, document management, CRM systems, payment processing, and customer support.

Partners and Referrals

Information may be shared with referral or partner entities solely as necessary to administer partner programs, commissions, or Services, consistent with the Partner Agreement.

Legal and Regulatory Authorities

When required to comply with law, subpoenas, court orders, arbitration proceedings, or regulatory requests.

Business Transactions

In connection with mergers, acquisitions, financing, or asset sales, subject to confidentiality protections.

We do not sell personal information for monetary consideration. Certain advertising-related data sharing may be considered a sale or sharing under applicable state privacy laws.

 

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill contractual and service obligations
  • Comply with legal, accounting, and regulatory requirements
  • Enforce agreements and resolve disputes
 

When no longer required, information is securely deleted or anonymized.

 

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information, including:

  • Encrypted communications
  • Secure hosting environments
  • Access controls based on least-privilege principles
  • Reputable third-party service providers
 

No system can guarantee absolute security. Use of the Services is at your own risk.

 

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

 

11. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access personal information we maintain about you
  • Request correction or deletion of personal information
  • Opt out of certain data sharing or targeted advertising
  • Appeal decisions regarding privacy requests
 

We will verify your identity before responding and comply with applicable legal timelines.

 

12. U.S. State Privacy Compliance

SaveOnHouseTaxes.com complies with applicable U.S. state privacy laws, including Texas, California, Virginia, Colorado, and other enacted state statutes.

Your information is processed and stored in the United States. By using our Services, you consent to such processing and transfer.

 

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised “Last Updated” date. Continued use of the Services

 constitutes acceptance of the updated policy.

 

14. Contact Information

For questions, concerns, or privacy requests, contact:

SaveOnHouseTaxes.com
Operated by Alamo AV Holdings, LLC
Email: support@saveonhousetaxes.com
Website: https://www.saveonhousetaxes.com